Job Vacancy Warranty Administrator DARCARS Automotive Group DARCARS Automotive Group
Job title: Warranty Administrator DARCARS Automotive Group
Company: DARCARS Automotive Group
Job description: DARCARS Automotive Group is now seeking a Warranty Administrator to join the team!
The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.
- Adhere to all manufacturers and after-market warranty company’s policies and procedures
- Establish and maintain productive relationships with the manufacturer’s designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business
- Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
- Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer’s warranty policy and procedures manual
- Determine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair orders
- Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use
- Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery
- Review all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmission
- Maintain a record of all claims submitted, returner/rejected, or paid and their current status
- Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables
- Strong organizational skills and attention to detail a must
- Two years previous automotive/administrative work required
- Work with shop foremen, lead technicians and service advisors to effectively discuss warranty claims
- Reynolds & Reynolds and Xtime experience preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver license
- Must be able to pass pre-employment screen (background)
Benefits:
- Insurance: medical, vision, dental
- Short-term and long-term disability plans
- Life Insurance
- Employee discounts on vehicle purchases, parts and service repairs
- Opportunities to join our community service initiatives
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Expected salary:
Location: Mount Kisco, NY
Job date: Sun, 04 Sep 2022 05:15:11 GMT
Apply for the job now!
