Job Vacancy Warranty Administrator DARCARS Automotive Group DARCARS Automotive Group

Job title: Warranty Administrator DARCARS Automotive Group

Company: DARCARS Automotive Group

Job description: DARCARS Automotive Group is now seeking a Warranty Administrator to join the team!

The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.

  • Adhere to all manufacturers and after-market warranty company’s policies and procedures
  • Establish and maintain productive relationships with the manufacturer’s designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business
  • Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
  • Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer’s warranty policy and procedures manual
  • Determine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair orders
  • Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use
  • Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery
  • Review all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmission
  • Maintain a record of all claims submitted, returner/rejected, or paid and their current status
  • Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables
  • Strong organizational skills and attention to detail a must
  • Two years previous automotive/administrative work required
  • Work with shop foremen, lead technicians and service advisors to effectively discuss warranty claims
  • Reynolds & Reynolds and Xtime experience preferred
  • Must be a minimum of eighteen years of age
  • Must have a valid driver license
  • Must be able to pass pre-employment screen (background)


  • Insurance: medical, vision, dental
  • Short-term and long-term disability plans
  • Life Insurance
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives

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Expected salary:

Location: Mount Kisco, NY

Job date: Sun, 04 Sep 2022 05:15:11 GMT

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