Job Vacancy Teller (Financial Service Consultant)-Mint Plaza Branch SF Fire Credit Union

Job title: Teller (Financial Service Consultant)-Mint Plaza Branch

Company: SF Fire Credit Union

Job description: Job description

Where it all began…

In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo, and Marin Counties. Our members benefit from the ideas and principles that have shaped us: Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

What we stand for…

There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.

First, do they align with our values?

  • We win together.
  • We are of service to members above all else.
  • We are authentic, transparent and honest.
  • We challenge the conventional with creativity.
  • We embrace diverse voices.

Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

What it feels like…

Most days it feels more like going to work with a big family. Whether it’s a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get-together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in-this-together” attitude. While we’re driven to do great work, we also value real work/life balance.

Is This the Career For You?

Are you passionate about people and working with them to reach their dreams? Are you an experienced Teller, Member Service Consultant, or Personal Banker looking to continue to grow and challenge yourself, then come check out SF Fire Credit Union. Our Financial Service Consultants (FSC) not only assist our members with their financial needs, but they also help by educating the members on beneficial products and services that will best support their financial backgrounds. As an FSC you will handle in-person requests from our members including transaction processing, account updates, new account openings, as well as, cross-selling the appropriate credit union products and services, while consistently meeting the service standards established by the Credit Union. We are currently hiring for a Financial Service Consultant for our California St., Mint Plaza, and Stonestown Branch(s).

What You’ll Be Doing (ie. Job Duties)

  • Maintain the Credit Union’s tradition of excellence by taking ownership of member issues, seeking solutions first, and being accountable
  • Open various types of accounts including checking, savings, CD’s and IRAs
  • Operate assigned cash can and teller’s sub-vault within established guidelines
  • Create temporary checks for members as required
  • Assist members with debit card re-pinning and ATM machine usage
  • Act as vault teller as required
  • Maintain a thorough knowledge of all Credit Union products and services
  • Complete training programs in accordance with your personal development plan
  • Contribute to a team environment by showing respect and support for each other, practicing positive and respectful workplace communication techniques, and by living up to your commitments

What We Look For In You (ie. Job Requirements)

  • High school diploma or GED plus at least 1 year of related experience
  • Ability to effectively multi-task
  • Ability to calculate figures and amounts
  • Experience with MS Windows and MS Office
  • Must be available for Saturday shift
  • Cash handling experience in a bank or financial institution is preferred
  • Days/Hours: Varies

Our Benefits

We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you’ll see on a pay-stub. We genuinely care about our employees and we strive to invest in their professional and personal growth. We’re a relatively small organization with about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.

  • 401(k) and Employer Match
  • Health, Vision, Dental and Life Insurance
  • Annual Incentive/Bonus Program
  • Tuition Reimbursement Program
  • 10 Paid Holidays + Competitive PTO package
  • Home & Consumer Loan Program (Discounted Rates)
  • Professional development and training programs
  • On-demand personal coaching resource
  • Wellness Program (Discounted Gym Membership)

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

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Expected salary:

Location: San Francisco, CA

Job date: Sun, 21 Aug 2022 22:48:01 GMT

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