Job Vacancy Telecommunications Specialist CoxHealth
Job title: Telecommunications Specialist
Company: CoxHealth
Job description: Summary
Job Summary
The Telecommunications Specialist is responsible for analyzing and processing incoming and outgoing telephone calls. The Telecommunications Specialist must follow emergency procedures for Springfield locations during codes, traumas, medical emergencies, external/internal disasters, fire alarms, etc. This will include using overhead paging, pocket pagers, Zipit pagers, security radios, etc. The Telecommunications Specialist is responsible for contacting the hospital chaplain for departments as requested, and are responsible for performing overhead pages and announcements as requested. The Telecommunications Specialist is responsible for paging weather alerts to all facilities, as well as for maintaining accurate information in operator database and reporting any missing information to System Manager.
Job Requirements
Education
Required: High School Diploma or Equivalent
Experience
Customer Service or Call Center experience preferred
Skills
High quality customer service
Operating various telecommunications systems
Ability to type and PC experience
Strong reading and comprehension skills in processing information
Ability to move quickly, decisively, and accurately while in a stressful situation
Teaching/Self-Development skills
Licensure/Certification/Registration
N/A
Additional Information
Job Benefits & Perks!
- Tuition reimbursement up to $1200 per year
- Additional Educational Assistance programs available
- Health/Dental/Vision
- Retirement with employer match
- 20% tuition discount on most classes at Cox College
- On-site Daycare with extended hours, holidays and weekends
- Employee Discount at CoxHealth Fitness Centers
- Pharmacy delivery to your unit
- On-site Employee Health services
- Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions
- 1906 Employee Store
- Cafeteria discount
If you would like more information about job benefits & perks, please feel free to email us @ [email protected] or visit https://www.coxhealth.com/employees/benefits/
Expected salary:
Location: Springfield, MO
Job date: Thu, 31 Aug 2023 03:25:08 GMT
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