Job Vacancy Telecommunications Operator Beth Israel Lahey Health

Job title: Telecommunications Operator

Company: Beth Israel Lahey Health

Job description: When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Job Type: Per Diem

Scheduled Hours: 0

Work Shift: Day (United States of America)

Position Summary:

Under the direction of the Manager of Desktop & Telecom Support Services, and within established hospital, clinic and department policies and procedures, provides operation support for all telecommunications systems for all Lahey sites. The Telecommunications Specialist I contributes to a customer-oriented service environment that projects a professional image to Lahey Clinic internal and external users.

Job Description:

Essential Duties & Responsibilities including but not limited to:

Provides second level support for all telecommunications services requests and problem incidents within established timeframes. Analyzes and resolves user problems and concerns associated with telecommunications hardware and/or software, conferring with other Information Technology teams and/or the management on difficult or complex problems that cannot be resolved within established service levels. Maintains online Intranet telephone directory for all Lahey colleagues. Determines most cost effective telephone service offerings from vendors, including AT&T, Avaya, Verizon, Sprint/Nextel, Ucom. Works closely with other groups to coordinate plans and activities, particularly with the Desktop Support team regarding new installations and assistance when existing installations are moved or reconfigured. Tracks monthly telecommunications invoices. Prepares forecasts for future utilization and trunk requirements.

Education Required: High School Diploma or GED

FLSA Status: Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients’ lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Expected salary:

Location: Burlington, MA

Job date: Fri, 01 Sep 2023 02:43:07 GMT

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