Job Vacancy Telecom. Analyst Senior General Dynamics


Job title: Telecom. Analyst Senior

Company: General Dynamics

Job description: Type of Requisition: Regular

Clearance Level Must Currently Possess: Secret

Clearance Level Must Be Able to Obtain: Secret

Suitability:

Public Trust/Other Required: None

Job Family: Telecommunications

Job Qualifications:

Skills: Design, Long Term Planning, System Designs, Video Bridging, Video Teleconferencing (VTC)

Certifications:

Experience: 5 + years of related experience

US Citizenship Required: Yes

Job Description:

Responsible for the design and development of Unified Communications and Video Conferencing systems. This includes creating, reading, and understanding CAD or VISIO system designs.

Responsible for the configuration, and maintenance of worldwide Voice and Video Conferencing Systems

Responsible for the installation and delivery of Voice and Video operating systems that customer requirements.

Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.

Provide support for customer scheduled and unplanned outages, regardless of scale and impact.

Serve as the point of escalation support for Tier 1 and Tier 2 technicians across all communication platforms.

Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.

Plans and configures system guides for end users.

Supports the acquisition of hardware and software as well as subcontractor services as needed.

Provides guidance and work leadership to less-experienced VC/UC personnel.

Lead and execute projects as assigned.

Maintains current knowledge of relevant technology as assigned.

Participates in special projects as required.

Meet with various customers to determine strategic video and collaboration needs.

Maintain proper documentation of systems configurations, to include drawings and standard operating procedures.

Review reports and logs for problems and identify appropriate solutions to include developing workflow for lower tier support levels

Provide primary and backup support in maintenance of Video and UC hardware and software.

Demonstrated ability to prepare diagrams and documentation for multiple audiences including federal customer leadership, contractors, and business partners. Create project plans and presentations for executive level management, and technical working diagrams and checklists for operations staff. Develop technical and non-technical standard operating procedures. Submit Change Control Proposals (CCP) for the CAB (Change Approval Board).

Develop and update technical documentation (network architecture text and diagrams, security plan controls annex and risk assessment, etc.) in support of certification and accreditation for the network.

Assist and lead problem resolution activities, coordinating with vendors, tracking and escalating trouble tickets, identify and implement service restoration workarounds, perform root cause analysis, and interface with customers at all levels to report status and lessons learned.

Must have excellent problem-solving.

Have the ability to lift 40 – 60 LBS.

Analyzes, maintains, and modifies complex telecommunications systems to meet operational standards

Monitors the operations of telecommunications systems and services of vendors

Conducts studies regarding complex telecommunication systems usage and recommends changes as appropriate

Plans and coordinates all moves and installation of complex telecommunications equipment

Tests, adjusts, and troubleshoots complex hardware equipment as necessary

Maintains records and prepares complex reports relevant to the operation of the

telecommunications systems

Provides end-user training of telecommunications features and functionality

EDUCATION AND EXPERIENCE: Technical Training, Certification(s) or Degree, 3+ years of experience

Scheduled Weekly Hours: 40

Travel Required: 10-25%

Telecommuting Options: Hybrid

Work Location: USA MD Germantown

Additional Work Locations:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Expected salary:

Location: Germantown, MD

Job date: Thu, 07 Dec 2023 05:54:18 GMT

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