Job Vacancy Technical Support Specialist / Desktop Support TalentBurst

Job title: Technical Support Specialist / Desktop Support

Company: TalentBurst

Job description: Job Description

Title: Technical Support Specialist / Desktop Support

Duration: 3 Months with possibility of extension

Location: Brighton, MA (Onsite Work)

Job Description:

Are you passionate about technology and enjoy helping people? Are you a proactive problem solver with exceptional communication skills? We are looking for a technical support specialist to join our team for a short to long term project within our team. You’ll have exposure to many skill sets and areas of expertise within the IT discipline, so if you’re looking to carve a path, this is the place to start! Ours is a fast-paced but flexible, on-your-toes environment, positive and can-do attitude is a must.

Key Responsibilities:

  • Assisting the Technology team with any tasks that enhance efficiency and productivity
  • Prioritizing and processing help requests to identify and resolve technical issues

Tasks Include:

  • Initiating contact with associates for their PC Refresh needs
  • Remoting into PCs for backups/software inventory
  • Imaging, configuring, and deploying PC’s
  • Ability to work onsite in Brighton MA (preferred) or Lawrence MA.
  • Experience with Microsoft Autopilot and Intune a plus.

Core Strengths:

  • Strong people and customer service skills
  • Excellent communication skills, written and verbal, as well as phone etiquette, listening skills and attentiveness, and follow-up skills
  • Ability to identify and remediate technical problems though the use of available resources accurately and effectively
  • Team and detail oriented
  • Ability to work in a fast-paced environment
  • Independent and able to follow direction

Expected salary:

Location: Brighton, MA

Job date: Fri, 19 Aug 2022 03:06:46 GMT

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