Job Vacancy Solutions Architect – Remote Motorola Solutions

Job title: Solutions Architect – Remote

Company: Motorola Solutions

Job description: Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview Motorola Solutions Connectivity, Inc. (Motorola), a wholly-owned subsidiary of Motorola Solutions, Inc. is an industry-leading provider of Next Generation 9-1-1 (NG9-1-1) systems. We have honed our implementation and support expertise over 20+ years of routing 9-1-1 calls and have amassed an installed base of over sixty (60) selective routers. Our 9-1-1 routing solutions currently serve over 32 million people across North America. We are an accomplished NG9-1-1 provider that will elevate the service and performance of our customers.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential, and talents to a career that matters.

Motorola Solutions Connectivity NG9-1-1 Routing Services is a portfolio of products and services that deliver the critical elements needed to enable and operate a Next Generation 9-1-1 Core Services (NGCS) solution. The call and multimedia routing subsystem technology is known as VESTA® Router. VESTA® Router is responsible for receiving incoming emergency calls, voice, SMS, and multimedia, in a NENA i3 SIP format from the originating service provider (OSP). The VESTA® NG9-1-1 Call Routing Service is specifically designed and engineered to provide a scalable solution that accommodates both legacy and Next Generation call routing.

Job Description

The NGCS Systems Integration (SI) team is responsible for the customer-specific design elements, solution configuration, integration planning, delivery, and performance testing of sold services. This team is measured upon their ability to achieve the design requirements within budget, on time, and in accordance with the terms and conditions of the contractual commitment made with the customer. The NGCS SI team is comprised of Network Consultants, Field Engineering, Network Engineering and Project Management teams focused on the delivery of the VESTA® NG9-1-1 Routing Services.

Solutions Architect (SA) is responsible for the implementation of Motorola Solutions Connectivity NG9-1-1 Routing Services products and services that deliver the critical elements needed to enable and operate a Next Generation 9-1-1 Core Services (NGCS) solution.

Must act and be recognized as the technical authority / focal point providing overall technical leadership for the project implementation. Work with customers to understand overall solutions needs and functionality of NGCS services offering. Take ownership of the technical solution from pre-sale. Work with the project manager to develop the project deployment schedule.

Identify technical risks of the projects and work with the PM on mitigation plans. Identify customer expectation mismatch to how service works, and develop mitigation plans. Technical counterpart with the PM in vendor, customer, and internal facing meetings.


Work with vendor design input to develop end to end integration, migration, acceptance, and migration plans.

Understand the technical requirements, concepts of operation, and architecture of the overall solution.

Support end to end readiness, with emphasis on carrier ingress, call routing configuration, and Emergency Service IP Network interconnectivity.

Become Integration Specialist of customer Public Safety Answering Point (PSAP) equipment and software.

Create, validate, and execute methods of procedures for integrating core components of the NGCS, transport network, and customer premise equipment.

Provide continuous improvement support with Product and Deployment teams to increase quality and efficiency of the NGCS network designs.

Directly engage Development and Lab teams to align with project scope.

Lead test coordination efforts, readiness and completion reviews.

Assists Project Management in developing and managing costs and schedules by identifying technical risks to the deployment plan and suggesting mitigation options for those risks.

Define and implement third party product configurations that include switching, routing, DNS, firewall, and load balancing functions.

Work closely with the Motorola Program Manager (PM) to provide a smooth transition from project implementation to NGCS Operations and service delivery.


5 years of professional engineering experience in Telecommunication System, IP Transport Network, IT, Field Service, Technical Support or those equivalent with an emphasis on Public Safety is desired.

Next Generation 9-1-1 Industry Awareness (NENA, APCO, etc.). Can identify industry and market trends

Familiarity with State and Local Government Public Safety technologies & operations.

Experience at a Public Safety technology supplier or direct Government Public Safety role is highly valued.

Experience supporting complex end-to-end network solutions in a Mission Critical environment, including fault tolerant, high availability, and redundant implementations.

Understanding of test stages and test phases required during integration of large public safety systems, software, and networks.

Excellent knowledge in IP Network (Switch, Router, Firewall etc)

Knowledge of communication protocols, client server architectures, computer networking technologies, network security solutions, and software integration.

In depth knowledge of networking protocols, system calls, TCP/IP stack, and OSI model.

Knowledge of Linux, Windows Server, VMware ESXi, Active Directory, Network Policy, and Powershell.

Ability to understand and articulate details associated with customer networks.

Strong problem solving skills, analytical abilities and ability to deliver on time.

Produce transparent written and verbal communications.

Computer skills (I.e. MS Office suite, Google applications, Smartsheets, etc..) Must be comfortable using hosted applications, and collaboration tools.

Awareness of Motorola Solutions Connectivity Products and Services

Must be a self motivated team player able to work effectively with general guidance toward objectives.

Must have excellent interpersonal, presentation, and negotiation skills

Ability to travel at times 25-50% of the time

This is a home based role but can be located in an Office when available

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position


Basic Requirements

Bachelor’s Degree in Computer Science, Computer Engineering, Electrical engineering with 4 years of experience or 7 years of related experience.

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements 25-50%

Relocation Provided None

Position Type Experienced

Referral Payment Plan Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran’s status, or, any other protected characteristic.

Expected salary:

Location: Illinois

Job date: Sun, 06 Aug 2023 05:50:59 GMT

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