Job Vacancy Reverse Logistics Manager, North America Wing

Job title: Reverse Logistics Manager, North America

Company: Wing

Job description: About Wing:

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of autonomous delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google’s parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. To do this, we must build a workforce that’s representative of the global communities that we serve. If you’re ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Reverse Logistics Manager, North America to join our Operations team based in Palo Alto, CA or Dallas, TX. The ideal candidate has a passion for developing and overseeing reverse logistics operations in drone delivery business settings. Additionally, this role will be focused on the implementation of our overhaul and rebuild initiatives.

What You’ll Do:

  • Oversee the support of our growing reverse logistics operations in North America, collaborating with internal and external stakeholders to ensure that Wing’s reverse logistics operations run smoothly
  • Develop operations processes and systems by determining product handling requirements, overhaul and rebuild procedures ad recycling strategy
  • Partner closely with vendors and cross functional teams to set and/or implement Reverse Logistics processes, procedures, and systems and follow through with implementation
  • Analyze and work with 3PSP (Third Party Service Provider) and cross functional team to improve reverse logistics operations processes, yield, workflow, and implement changes
  • Manage relationships with key operations service providers, vendors, and contract manufacturing
  • Work closely with the inventory manager and team to perform analysis of reverse logistics inventory and ensure we are managing our inventory effectively, maintaining solid inventory data, and cycle time
  • Review and approve all operational invoices and ensure timely payment

What You’ll Need:

  • BS or higher in Supply Chain, Manufacturing Engineering, in related field or equivalent experience
  • 7+ years of experience in service logistics operations experience.
  • Ability to interpret engineering drawings and specifications, and developing repeatable assembly or repair processes
  • Experience querying operational datasets with SQL to analyze processes
  • Experience with Warehouse Management Systems (WMS) and ERP Inventory system
  • Ability to engage with multiple teams across different regions to ensure accurate information transfer
  • Experience in freight services and transportation
  • Excellent communication and interpersonal skills
  • Ability to travel domestically 20-30% of the time (Palo Alto, CA & Dallas, TX)


  • Technical project management skills such as asset management, project planning, issue tracking and task scoping
  • Experience in drone or flight system manufacturing
  • Experience in a fast paced production environment in both NPI and sustaining phases
  • Ability to apply design and able to review the end to end process and identify opportunities for improvement
  • Experience in a highly regulated records management domain (e.g. aviation, transportation, logistics)
  • Passion for aviation and autonomous robotic systems

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range

$125,000-$187,000 USD

At Wing, we don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Expected salary: $125000 – 187000 per year

Location: Palo Alto, CA

Job date: Sat, 26 Aug 2023 05:06:57 GMT

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