Job Vacancy PRINCIPAL TELECOMMUNICATIONS SPECIALIST C.D.A 2024 City of Chicago


Job title: PRINCIPAL TELECOMMUNICATIONS SPECIALIST C.D.A 2024

Company: City of Chicago

Job description: BID/JOB ANNOUNCEMENT

Principal Telecommunications Specialist, B17 – $93,780.00

Chicago Department of Aviation

IT Division

Number of Positions: 1

This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: AND

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Under direction, supervises and participates in the maintenance of client server connectivity, working with integrated operating systems, and performs related duties as required.

ESSENTIAL DUTIES

Oversees and participates in Telecom and network projects of medium-large scale. Monitors systems failures (e.g., mainframe, hotdesk, helpdesk) and dispatches staff to troubleshoot problems. Supervises staff engaged in telecommunications installation, maintenance, and repair duties and projects (e.g., personal computers on a network, multiple types of teleprocessing systems and networks, teleprocessing equipment such as routers, hubs, modems, switches, multiplexes, and wireless devices).Supervises the development of interoperable systems to ensure network connectivity and communication between systems. Performs complex programming and system changes to all Enterprise Voice Systems, including Call Center Applications and Interactive Voice Response (IVR) systems. Works with the Security Team to ensure systems are secure and all required Firewall Rules are in place to allow proper communication between systems. Resolves complex teleprocessing problems and makes complex repairs on hardware requiring integrating parts from various systems, as needed. Oversees the resetting of equipment to reconnect users after power and network outages. Monitors systems failures (e.g., helpdesk) and dispatches staff to troubleshoot problems. Coordinates with others (e.g., vendors, architects, project managers, contractors, City agencies, staff) on installation and repair of telecommunication systems (e.g., client server access, construction and remodeling projects, equipment malfunctions and repairs). Tracks operating problems and prepares reports of problem areas and action taken. Oversees systems design and modifications (e.g., research, development, software and hardware purchases). Oversees provision of services and equipment related to telecommunications systems and networks (e.g., wireless communication devices, telephones, user accounts for E-mail, Intranet, and network access, distribution, and installation of software). Manages internet addressing protocol schemes. Prepares technical reports on systems status for management. Creates work orders for new lines of service, disconnections, or relocations of existing lines of service. Maintains inventory in city-wide Telecom Inventory Database. Other duties as assigned.

Location: CHICAGO DEPARTMENT OF AVIATION

Address: 10510 W. Zemke Road, Chicago

Shift: 9:00 a.m. – 5:00 p.m.

Days Off: Saturday and Sundays

THIS POSITION IS IN THE CAREER SERVICE

Qualifications

MINIMUM QUALFICATIONS: Graduation from an accredited college or university with a Bachelor’s Degree in Electronics Technology, Computer Science, Information Technology/Systems, or a directly related field, plus two years of experience installing, configuring, and maintaining teleprocessing equipment; or an Associate’s Degree in Computer Science or a directly related field, or 60 credit hours in Electronics Technology, plus three years of experience installing, configuring, and maintaining teleprocessing equipment; or certification as a network equipment technician by CISCO, BAY, or other comparable certifying corporations, plus three years of experience installing, configuring, and maintaining teleprocessing equipment; or five years of experience installing, configuring, and maintaining teleprocessing equipment, or an equivalent combination of education, training, and experience.

NOTE: The candidates selected for hire must pass an airport background check and a Security Threat Assessment.

NOTE: A valid State of Illinois driver’s license is required.

NOTE: Must have the permanent use of an automobile that is properly insured, including a clause specifically insuring the City of Chicago from accident liability.

EQUIPMENT

  • Standard office equipment (e.g., telephone, printer, photocopier, fax machine, calculator)
  • Personal computers and peripheral equipment (e.g., desktop computer, laptop computer, hand[1][1]held computer, computer terminals, modems, scanner)
  • Client/server computer
  • LAN/WAN communications network
  • Teleprocessing equipment, including network diagnostic equipment and devices

PHYSICAL REQUIREMENTS

  • Some lifting (up to 50 pounds) is required
  • Ability to stand for extended or continuous periods of time
  • Ability to quickly bend, stretch, twist, or reach out with one’s body, arms and/or legs
  • Ability to move one’s hands and arms to grasp or manipulate objects

SELECTION REQUIREMENTS: This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago Department of Human Resources

Brandon Johnson, Mayor Sandra Blakemore, Acting Commissioner

Applications for this position will be accepted until 11:59 pm CST on FEBRUARY 19, 2024.

Expected salary:

Location: Chicago, IL

Job date: Thu, 08 Feb 2024 01:58:10 GMT

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