Job Vacancy Patient Service Representative – Oncology, Full-Time, Day Northwestern Memorial Healthcare
Job title: Patient Service Representative – Oncology, Full-Time, Day
Company: Northwestern Memorial Healthcare
Job description: Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X
- Search
X
Keyword
Location
Radius Search Jobs
Browse by category
- Career Areas
- Job Alerts
Sign up for Job Alerts
Sign up for Job Alerts
Sign up for Job Alerts
First Name
Last Name
Email Areas of InterestSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.
Category
Location Add
- Administrative and Clerical, Chicago, Illinois, United States
Confirm Email
Submit
Patient Service Representative – Oncology, Full-Time, Day Location Chicago, Illinois Business Unit Northwestern Medical Group Job REQID 68595 Job Function Customer Service Shift Day Job (1st) Pay rates are dependent upon experience. The minimum starting hourly rate for this position is $16.5
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Description
The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Responsibilities:
- Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
- Completes check-in/out functions as directed.
- Confirms and updates patient identification and demographic/insurance information.
- Completes patient registration as needed.
- Obtains patient consents/authorizations.
- Collects co-payments, past due balances and point of service payments.
- Posts payments, process billing information and perform âend of dayâ cash drawer closing.
- Keeps waiting area clean and comfortable.
- Informs patients of any delays or changes in appointment status.
- Schedules appointments as necessary.
- For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
- May perform other duties as assigned.
Â
Qualifications
Required:
- High school diploma or GED equivalent.
- Zero (0) to two (2) years experience in a customer service position.
Preferred:
- Bachelor’s degree.
- Previous experience in a healthcare setting.
- Working knowledge of medical terminology.
- Bilingual.
Equal Opportunity
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Share This Job
Featured Jobs
Recently Viewed Jobs
You do not have any recently viewed jobs
Nursing Careers
Check out our benefits
Information Services Careers
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
We are committed to providing reasonable accommodations to qualified individuals with disabilities. To request a reasonable accommodation at any step in our application or interviewing process, please email and a Human Resources representative will connect with you to discuss next steps.
© 2022 by Northwestern Medicine® and Northwestern Memorial HealthCare.
Northwestern Medicine® is a trademark of Northwestern Memorial HealthCare, used by Northwestern University.
Expected salary: $16.5 per hour
Location: Chicago, IL
Job date: Sun, 21 Aug 2022 02:45:32 GMT
Apply for the job now!
