Job Vacancy Oracle SME Contact Government Services

Job title: Oracle SME

Company: Contact Government Services

Job description: As an IT Subject Matter Expert (SME), for CGS, you will provide expertise in application and systems software to a variety of key stakeholders. You will undertake analysis of complex hardware, software, and telecommunication systems in order to help define processes and procedures for use cases across departments. To do so, you will assist with and consult on design, development, documentation, and delivery of standard operating procedures, presentations, and insight/training materials to a wide range of audiences. A successful candidate for this position must possess a high degree of technical experience and performance in situations requiring a broad range of knowledge and skills.

Job Duties

  • Assess and, as necessary, re-define procedures and/or standards using your knowledge and best practices
  • Work with a wide range of key stakeholders and system users to enhance understanding of agency systems
  • Work with IT and Business experts to coordinate program goals, requirements, performance analysis, and innovation projects
  • Provide recommendations for improvements in the IT systems and other business ventures
  • Develop procedures, manuals, and other documentation for process and technology needs
  • Define how information systems may be upgraded or replaced
  • Support the operation and maintenance of complex IT systems


  • Bachelor’s degree in Computer Science or related field
  • 5+ years’ experience in OBIEE, Oracle Forms, and Oracle Reports
  • Must be a US Citizen
  • Must be able to obtain a clearance
  • Knowledge of data governance, data management, data modeling, data cleansing, data extraction and transformation, data analysis, data migration, data integration, and data mapping
  • 7+ years of experience with PL/SQL
  • Experience with Agile Methodology highly desired
  • Experience with Data Analytics tools, (i.e.: ADVANA) highly desired
  • Experience with a UNIX OS highly desired
  • Experience with Java highly desired
  • Experience with SFTO highly desired
  • Experience with APEX highly desired

Some Benefits of the Position Include

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

This is a job post for a position with CGS. We are a small business driven by providing our clients the most exceptional service in the sector. In order to give our clients, the best service we need to have the right team of motivated individuals to provide that service to them.

Our staff core values are as follows:

Honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

For more information about CGS please visit:

Expected salary:

Location: Indianapolis, IN

Job date: Sun, 06 Aug 2023 06:06:01 GMT

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