Job Vacancy Office Assistant 1 – Parking and Transportation Services New York State

Job title: Office Assistant 1 – Parking and Transportation Services

Company: New York State

Job description: Minimum Qualifications Candidates must have permanent appointment in an Office Assistant 1 NY State classified position to transfer or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 Full-Time, Brockport location.

Duties Description Position Summary:

This position serves as support staff for Parking and Transportation Services at the Conrad Welcome Center. Provides customer service, data management, accounts receivable, inventory control, ordering, daily reconciliation, and billing. Develops correspondence, tracks data for ancillary programs such as car pool, shuttle and car sharing. Reporting is upward to the Director and downward to student employees.

Hours: M-F 8:15-4:15

Essential Functions:

Greets and serves customers: assists with permit issuance, provides basic campus information, and cash drawer duties.
Prepares and distributes department publications.
Serves as the front line staff: cashier, monitors phones; manages three email accounts, submits online forms.
Resolves problems and settles complaints.
Collects parking fees and fines.
Reconciles budget on a daily basis.
Supports the various ancillary services and programs offered: Eagle Run shuttle, car sharing, and carpooling.
Pulls reports, analyzes and trouble shoot for customers.
Prepares customer permit requests, confirms logistics, costs and resources needed, prepares invoices, and collects payment.
Campus ID – issue new, replace, issue temporary ID’s. Issue badges upon request. Works with the following systems and applications:
Satisfy refund requests (Banner, Flex, QuikPay, e-Biz)
Invoice (Flex)
Student holds (Flex, Banner)
Permit sales, citation payments (Flex, Banner)
Registration Retrieval (NYS DMV, Flex, ROVR)
CS Gold
Appeals activities: monitors status changes, prepares notices, and communicates with assigned appeal officers.
Coordinates and prepares data for outstanding obligations for payroll deduction on a monthly basis.
Performs daily permit audits.
Reconciles fees added to student accounts. (Flex, FTP (File Transfer Protocol), Banner.
Prepares queries and scofflaw notices.
Assures proper billing protocols are followed, i.e. state and SUNY guidelines.
Prepares daily cash deposits for the department.
Reconciles daily web sales.

Attends training to complete necessary requirements for PCI controls.
Provides support for campus events such as commencement, open house, homecoming, orientation and events and activities related to student success.
Assists with training new FTE and student staff.
Prepares meeting minutes.

Accounts Receivable and Data Management Duties:

Additional Comments How to apply: Please submit your email canvass response and apply online at by February 8, 2024.

Employment at The College at Brockport is contingent upon the successful completion of a background check.

Some positions may require additional credentials or a background check to verify your identity.

Expected salary: $34152 per year

Location: Monroe, NY

Job date: Fri, 26 Jan 2024 08:38:52 GMT

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