Job Vacancy Network Administrator Cascadia


Job title: Network Administrator

Company: Cascadia

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Network Administrator

Job Details

Job Location

Lloyd Corp Plaza – Portland, OR

Position Type

Full Time (30+ hrs. or more)

Salary Range

$90,098.00 – $96,533.00 Salary

Job Shift

Day

Job Category

Administration

Description

This position is located at our administration office in NE Portland, OR. The schedule is typically Monday through Friday, 8:30 a.m. to 5:00 p.m.

The Network Administrator will use broad knowledge to configure, maintain, and monitor network infrastructure (switches, firewalls, wireless access points, etc.) at Cascadia’s more than sixty (60) locations in the Portland metro area. This position will troubleshoot and fix network related issues and problems. Must have a working knowledge of data communications systems, internet and telecommunication protocols, SD-WAN, remote access systems, hardware systems, routers, switches, firewall, VOIP (Teams Voice), cloud-based solutions (Azure), etc. Will coordinate projects and train staff on newly implemented systems. Additionally, this position will be responsible for providing backup services to the network engineer. The commitment to provide exceptional customer service and continuous learning will be key factors to success.

Essential Duties

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

  • Monitors and maintains network availability, performance, and security.
  • Analyzes, installs, configures, integrates, and maintains network systems software, and hardware.
  • Tests, troubleshoots, and optimizes performance of network systems.
  • Assists users and technical staff with comprehensive technical support.
  • Provide training on new services.
  • Coordinate projects
  • Provide on-site and remote assistance for network incidents and service requests.
  • Perform advanced troubleshooting steps and ensure that all relevant information is documented in the ticket.
  • Create and maintain network documentation.
  • Work closely with other members of the Infrastructure team on complex issues that require coordination.
  • Support new technology initiatives through product testing, software testing, and evaluation.
  • Perform other job-related duties as assigned

Additional Duties

  • Complete all required annual trainings
  • Complete professional development activities required to maintain certifications
  • Regularly attend department and team meetings
  • May support other members of the infrastructure team (systems, security, or endpoint).

Commitment to Equity, Diversity, and Inclusion

This position must understand, appreciate, and respect the diversity and cultural differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of inclusion, safety, and acceptance.

Qualifications

Required Education & Experience

Highschool diploma.

Minimum of five (5) years relevant experience

Required Knowledge, Skills, and Abilities

  • Basic E-Mail etiquette
  • Advanced written and verbal communications skills (including active listening skills)
  • Advanced customer service skills
  • Advanced general computing skills (operating systems, web browsers, file management, etc.)
  • Advanced Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) skills
  • Ability to work independently as well as part of a team
  • Ability to maintain confidentiality of sensitive information
  • Ability to analyze complex problems and determine the best options for reaching a solution
  • Ability to identify opportunities to improve methods, systems, and procedures to increase productivity and enhance services
  • Ability to perform basic quantitative and qualitative data analysis
  • Ability to present technical information to a non-technical audience
  • Ability to travel between multiple work locations
  • Ability to create and maintain technical documentation
  • Ability to perform independent research, analysis of multiple topics, summarize, and present findings
  • Ability to follow change management processes

Preferred Education

Bachelor’s or associates degree in Information Technology, Computer Science, or other related field or a combination of work experience beyond the 5 years minimum that demonstrates an ability to perform the essential duties of the position.

Certifications in Net+, CCNA, Security+ or comparable preferred

Preferred Experience

Experience working in a healthcare environment

Experience in network administration

Preferred Knowledge, Skills, and Abilities

  • Knowledge of HIPAA regulations
  • Knowledge of ITIL best-practices
  • Knowledge of CIS Critical Controls cybersecurity framework
  • Knowledge of configuring firewalls (Policies, NAT, SD-WAN, DHCP, application control, web filtering, routing, and traffic shaping)
  • Knowledge of point-to-site VPNs
  • Knowledge of configuring switches/wireless access points (VLANs, 802.1x, Private VLANs, Spanning Tree, PoE)
  • Knowledge of networking services (DHCP, DNS, NTP, SFTP, NPS)

Core Competencies

Influence and Decision Making

Moderate latitude in exercising independent judgment

Decision making authority that effects multiple teams and programs

Follows defined policy and procedures

Provides IT training and support for entire organization

Interpersonal

Collaborate with coworkers, managers, and other staff to resolve issues

Working Conditions

Work is performed in an office environment at Cascadia’s administrative office during typical business hours Monday Friday. This position may occasionally need to work nights and weekends. This position is authorized for hybrid work.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:

  • Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
  • Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
  • VSP Vision Discount Plan
  • 403(B) Retirement Savings (Pre and post-tax plans with matching contribution)
  • Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
  • Short-Term Disability, Long-Term Disability, and Life Insurance
  • Paid Bereavement and Jury Duty Leave
  • Length of Service Award
  • Voluntary Life Insurance
  • Supplemental Insurance

Wellness Benefits:

  • Employee Assistance Program (EAP)
  • Bicycle Reimbursement
  • Discounted Fitness Memberships
  • Trauma Support Team

Cascadia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654.

Expected salary: $90098 – 96533 per year

Location: Portland, OR

Job date: Sun, 06 Aug 2023 03:37:33 GMT

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