Job Vacancy IT Support Specialist Dahl Consulting

Job title: IT Support Specialist

Company: Dahl Consulting

Job description: Are you to jump in and learn while growing your career? Dahl Consulting is partnering with a local law firm. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an IT Support Specialist for a contract role! Interested? Get more details below!

IT Support Specialist Job Description:

As the IT Support Specialist, you will ensure the firm’ s efficiency by providing technical assistance and advice to computer users as well as troubleshooting problems and answering questions to prevent downtime while enhancing the use of hardware, software, peripheral equipment, and operating systems.

Here is what you’ ll do as an IT Support Specialist:

  • Information Services
  • Assist staff with research tasks, including preparation of written research materials (billable time)
  • Periodically performs an internal audit of software to weed out outdated, unused software and to make sure we maintain proper licenses
  • Assist staff in preparing and maintaining audio-visual presentations and other materials used for trial exhibits, seminars, presentations to governmental bodies, etc.
  • Technology Coordinator
  • Directly and primarily responsible for all technology systems (hardware and software) at Rinke-Noonan
  • Create, research, install, and maintain all technical services, including:
  • Perform such other functions as may be assigned by the Executive Committee and Director of Operations
  • Configure and maintain computer workstations
  • Initialize all new computer equipment and load appropriate software applications as directed
  • Complete work station software upgrades and patches as directed
  • Complete warranty registration and software license registrations
  • Centralize, log, and maintain records of software applications
  • Order equipment, service, and software as directed
  • Draft instructions on how to install and use computer programs and computer equipment, such as scanners, printers, etc.
  • Remote access – set up new users; training of new users, maintenance; add programs and troubleshooting problems
  • Web Page Maintenance and Design
  • Make changes and additions to the Web page
  • Network Support
  • Maintain the functionality and security of company computer networks and all interlinked systems
  • Maintains systems recovery plan
  • Assist users with network diagnosis and support in person, on the telephone, and over email
  • Evaluate network data to ensure consistently adequate speed and space
  • Record network troubleshooting activities and perform preventative maintenance to achieve optimum, uninterrupted network performance

Here is what you’ ll bring to an IT Support Specialist:

  • Bachelor’ s degree in computer science, information technology, or equivalent experience
  • 1-3+ years experience in a help desk role
  • Familiarity with the services provided by a full-service law firm
  • Strong interpersonal, oral, and written communication skills
  • Ability to put IT terms into layman’ s terms, understandable to all employees
  • Strong communication skills
  • Adaptable

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225, or start an online chat with us.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you

Expected salary:

Location: Saint Cloud, MN

Job date: Sat, 20 Aug 2022 22:02:37 GMT

Apply for the job now!

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