Job Vacancy Hotel Front Desk Attendant Hotel La Rose
Job title: Hotel Front Desk Attendant
Company: Hotel La Rose
Job description: Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Attendant position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities:
Connect with the housekeeping department to ensure guest accommodations are ready
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Field customer complaints when necessary
Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
Has experience answering telephone calls and troubleshooting stressful situations
Exhibits working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
High school graduate, GED recipient, or equivalent
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
About Company:
Be a part of our team of professionals, voted in the top 3 Hospitality businesses in Sonoma County for 2022.
Expected salary:
Location: Santa Rosa, CA
Job date: Sat, 27 Aug 2022 22:01:50 GMT
Apply for the job now!
