Job Vacancy Financial Client Services Rep – Charlotte, NC CornerStone Staffing
Job title: Financial Client Services Rep – Charlotte, NC
Company: CornerStone Staffing
Job description: CornerStone Staffing has partnered with a Charlotte, NC outsourcing contact center in search of energetic Financial Client Services Reps with a proven track record of excellent attendance. This position will fill up quickly, so APPLY TODAY!
Start date is: 9/12/2022
Position: Financial Client Services Rep
Location: Charlotte, NC
Schedule: Monday-Friday, 9AM to 6PM
Responsible for assisting customers with debit cancellation while remaining 100% scripted.
Providing benefits status and updates.
Asking probing question to understand the callers needs.
Processing cancellation of benefits.
Candidates must have basic computer literacy and the ability to navigate efficiently while using multiple applications.
Candidates must be able to read and speak fluently in English.
Education and Experience:
Assist customers with a wide variety of questions via information accessed through the computer.
Review employee accounts and answer questions based upon established policies and procedures.
Maintain current knowledge of assigned project’s programs and services through on-going classroom and computer-based training.
Possess the ability to troubleshoot complex issues with little guidance.
Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers.
Possess the ability to work under pressure in a call center environment.
Possess exceptional conversational and problem solving skills.
Possess the ability to decipher and articulate the customer perspective so that the customer s needs and concerns are accurately and empathetically addressed.
Excellent interpersonal and telephone communication skills.
High School Diploma or GED required
Application Process Includes:
To Apply for this Job:
Click the Apply Online button at the top of this page, or below this job description, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
Expected salary: $17 per hour
Location: Dallas, GA – Morrow, GA
Job date: Wed, 17 Aug 2022 22:04:10 GMT
Apply for the job now!