Job Vacancy Field Service Technician GPAC

Job title: Field Service Technician

Company: GPAC

Job description: Job Summary:

The Telecommunications Field Service Technician plays a crucial role in ensuring the reliable operation, maintenance, and troubleshooting of telecommunication systems and equipment. This position involves on-site visits to various client locations, where the technician will install, repair, upgrade, and maintain a wide range of telecommunications infrastructure and services. The technician will interact directly with clients, providing technical support, addressing issues, and ensuring a seamless communication experience.


Installation and Setup:

  • Install, configure, and test telecommunication equipment such as routers, switches, modems, telephone systems, and VoIP devices at client sites.
  • Ensure proper cabling and wiring connections for optimal signal transmission.
  • Collaborate with clients to determine equipment requirements and provide recommendations for system upgrades.

Maintenance and Repair:

  • Perform regular maintenance checks on existing telecommunications systems to identify and address potential issues proactively.
  • Diagnose and troubleshoot network, hardware, and software problems, ensuring minimal downtime.
  • Replace faulty components and parts as needed, adhering to quality standards.

Technical Support:

  • Provide technical assistance and guidance to clients on telecommunications-related inquiries and concerns.
  • Assist customers in resolving connectivity, network configuration, and service-related problems.
  • Educate clients on proper equipment usage and best practices to optimize system performance.


  • Maintain accurate and up-to-date records of service visits, repairs, installations, and equipment configurations.
  • Document troubleshooting steps, solutions implemented, and outcomes for future reference.

Safety and Compliance:

  • Adhere to safety protocols and industry regulations while working on client premises.
  • Follow company guidelines for handling sensitive data and maintaining data privacy.


  • Communicate effectively with clients to understand their needs and expectations.
  • Coordinate with internal teams to provide feedback on common issues and potential improvements.

Training and Development:

  • Stay updated with the latest developments in telecommunications technology and industry trends.
  • Participate in training sessions and workshops to enhance technical skills and knowledge.

Expected salary: $15 – 25 per hour

Location: Moultrie, GA

Job date: Fri, 01 Sep 2023 22:11:07 GMT

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