Job Vacancy Automotive Collision Center Manager Mirak Automotive Group

Job title: Automotive Collision Center Manager

Company: Mirak Automotive Group

Job description: Collision Center Manager

We are looking for an experienced professional with a proven track record of managing people and processes to work on different vehicle brands. As the Collision Center Manager, you will be responsible for managing the workflow and the production work force. This position requires a strong understanding of body shop business processes and operations, as well as the willingness to adapt to and excel in a dynamic business environment. You must be a strong tactical problem solver who can work in a fast-paced environment, capable of multi-tasking, and effectively leading a team to achieve business goals and objectives. As a collision center manager, you lead and manage an automotive repair center, ensuring sales, quarterly financial growth, receivables are accurate and ascertained, exceeded customers satisfaction and insurance vendors goals are achieved. …

Collision Center Manager – Essential Duties

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, and monitors the performance of all body shop employees.
  • Directs and schedules the work of all body shop employees.
  • Establishes and maintains good working relationships with insurance adjusters.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Monitors technicians’ daily productivity reports and corresponding payroll records.
  • Follows up daily on parts department orders to ensure parts availability.
  • Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Handles customer complaints immediately and according to Mirak’s guidelines.
  • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
  • Prepares final billing for completed repair orders.
  • Controls accounts receivables for body repair work.
  • Understands, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
  • Ensures that proper safety equipment is available and being used properly.
  • Ensures that the work areas and customer waiting area are kept clean.
  • Attends managers meetings.
  • Other tasks as assigned.

What We Provide for our Collision Manager

  • Family work life balance Monday through Friday
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • Basic & Voluntary Life Insurance
  • Long Term Disability Insurance

Requirements of a Collision Manager

  • Previous management experience preferred.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and exemplary customer service skills.
  • Computer literacy and good organizational skills.
  • Strong forecasting and problem-solving skills.

Expected salary:

Location: Arlington, MA

Job date: Sun, 02 Oct 2022 22:59:54 GMT

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